For more than twenty years, Art of Context has been on the leading edge of passenger experience innovation. We developed the first in the nation integration of a boarding pass scanner with an interactive directory. Art of Context is once again on the forefront of technological development this time helping airports improve passenger experience during the COVID-19 global pandemic.
First in the nation contactless, voice-enabled, interactive directories using Amazon Alexa
In response to a call from airports for a contactless passenger experience, Art of Context developed an Alexa skill for the Amazon Echo to provide up-to-date flight and concession information.
Our developers used Alexa for business, to tightly integrate into the airport environment. As a proof of concept, an Echo Dot was installed at an interactive directory location at Boston Logan Airport (BOS). Our team was pleased with the interactive response despite ambient noise. See for yourself.
The skill doesn’t require a physical interface, it can also be used at home for those passengers who like to plan ahead.
Art of Context is committed to providing our airport partners with the latest technology to ensure a seamless passenger experience.
For more information about the Alexa contactless interactive directory, please contact Art of Context at firstname.lastname@example.org or 617 606 9797.