Art of Context (AOC) developed interactive video walls featuring boarding pass scanners for Boston Logan International Airport to improve the passenger experience. AOC created an approach that satisfied both the need for a traditional directory and the cutting edge experience of personalized way-finding to the passenger’s gate.
The to-scale and correctly orientated terminal map (designed in a previous project) is clearly displayed at all times and includes the important basics such as restrooms, gates and a “you are here” beacon. The interactive portion allows the passenger to select dining or shopping options that are overlayed on the map. Alternatively, the passenger can simply scan their boarding pass and be shown a dynamic route to their gate on the terminal map as well as their latest flight information, destination weather and concessions near their gate including walking times.
The ever changing concession information for this display is centrally maintained with AOC’s Directory Management Studio.
Learn more about DMS.